Falcon Tech Pty Ltd (ABN 95 601 156 245) acknowledges that your privacy is important. Our Privacy Policy is in accordance with Australian Privacy Laws (The Privacy Act 1988 (Cth), Australian Privacy Principles and certain applicable privacy codes). This policy sets out our commitment to protecting the privacy of your personal information that we collect through this website https://www.falcontech.com.au or directly from you. Except as set out in this policy, Falcon Tech will only disclose personal information if this is required by law or a court/tribunal order or otherwise permitted under the Privacy Act.

Providing us with personal information indicates that you have read and accepted our Privacy Policy.

You are not required to provide us with your personal information, however it may affect your use of products, services or facilities offered by Falcon Tech.

Collection, use and disclosure of personal information

Falcon Tech will only collect Personal Information that is necessary for its functions and activities.

Personal information is generally collected directly from you when you provide your details to us. Information is collected by us when you make enquiries, purchase our solutions, products or services, apply for employment or contract, and when you use the services and facilities available on our website. Other means, may include, emails, forms, face-to-face meetings, interviews, business cards and telephone conversations. We may also collect personal information from third parties including credit reporting agencies, law enforcement agencies and other government entities.

Whilst using our website some information may be logged including the time of access, your IP address and the pages that have been viewed or accessed. Falcon Tech’s websites may contain links to external websites. Please be aware that we are not responsible for the content or privacy policies of such other sites.

Collection and use of your personal information is for contacting and communicating with you. We may collect Personal Information from you such as your name, contact details, bank account, credit card details and information about your business. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

Your information may be used by us for order fulfilment, billing, accounts information, provision of our services, technical support, maintenance, marketing and recruiting.

We may contact you via mail, SMS, email, telephone or online. Your contact preferences may be updated by contacting our office.

Perspective employees or contractors – Falcon Tech may collect from you your name, contact details and any information that you have provided us as part of your job application. This may include information contained in your CV, driver’s licence or passport. Personal Information relating to you may be collected from referees or references as identified by you. We may also collect ‘sensitive information’, such as information about an individual’s criminal record or health information. This information is solely used for the purposes of determining your suitability for the role that you have applied for.

As part of providing services to you, Falcon Tech may disclose Personal Information to third party suppliers, service providers and contractors whom we have commercial relationships with. .

Access, correction and Privacy Related Complaint

You may request details of personal information that we hold about you. An administrative fee may be payable for the provision of this information. As set out in the Privacy Act, certain circumstances prevent us providing you with this information, hence your request may be refused.

If you have any questions about privacy related issues, including updating and or correcting your information or wish to complain about a potential breach, please lodge your request in writing. In your request please include a summary of your privacy concern, any action or in-action Falcon Tech has taken and copies of any relevant documentation in relation to your query or complaint.

Where permitted, we aim to respond to written requests for access and correction of Personal Information within 15 business days after a request is received by us.

E-mail:    info@falcontech.com.au

Security of your personal information

Falcon Tech takes active measures to ensure the security of Personal Information it holds from misuse, interference, loss and un-authorised access, modification or disclosure.

Our security systems are regularly reviewed and audited so that we can identify any potential security weaknesses and take steps to promptly rectify them.

Whilst all reasonable measures are put in place, this does not guarantee the security or privacy compliance of any websites that are accessible through links provided on our website.

Falcon Tech only retains Personal Information for as long as required by law and needed for our business functions and activities. It is then securely destroyed and disposed of.

Changes to our privacy policy

We may change this privacy policy from time to time. Updated versions of this privacy policy will be posted on our website. Please review it regularly.

This Policy was last reviewed on 02 May 2019.